Conflicts, every project in life has them but how they are resolved shows the character of the people or business involved.
How do you bring harmony through conflict? I believe first by acknowledging the problem looking at every facet of it. Having an unbiased, unprejudiced open mind to see both sides of the issue and then as the saying goes “for every problem there is a solution” being willing to implement that solution.
This openness goes for both parties. If one side is not willing to do that then a harmonious resolution is not possible. So the question to ask of both sides is what kind of resolution are you looking for?