Red Deer Dent Repair – Paul Howard

With the weather we’ve had this summer, your vehicle may have already experienced some hail damage. As the hail falls, so do a number of stories about what you can and can’t do as far as repairs. So here’s a few facts for you.

TRUE – Some hail cannot be repaired with PDR (paintless dent repair). Absolutely. Some damage requires traditional body repair, and we’ll be happy to let you know that.

FALSE – You can only have repairs done at “authorized centres”. Insurance companies often select certain shops as their “authorized repair centre”. This means that an arrangement has been made for any of a number of reasons, which may or may not include claim processing, location, previous repair history, and other factors. This does NOT mean you are restricted to those repair facilities. You have the right to have your vehicle repaired at any reputable repair location OF YOUR CHOICE, regardless of anything you may be told to the contrary. We are “authorized” at some insurance companies and not at others, as is the case with every repairer. And while we’d love your business, we’ll still remind you that you can go where you like.

FALSE – All repairs have to go through the body shop. As mentioned before, if it needs to go for traditional repair, we’ll gladly tell you that. But there are a lot of repairs that folks assume only the body shop can do. That’s not always the case.

TRUE – Hail estimates can take an hour and are free. We go over your vehicle very thoroughly to ensure we’ve noted all the damage. If you got your hail estimate somewhere that it was done in five or ten minutes, we’ll bet something was missed. Call us at 403-340-3177 for an estimate appointment.

And don’t forget, we don’t only repair hail. We can help you with those other nuisance dings and dents too!